This Espresso Business Success Program is based on forty
years experience in this business. After opening and running our
own sixteen shops and consulting for hundreds of
independent shops and drive-thrus, we learned what works and what
doesn't. And so will you, saving yourself thousands of dollars in
mistakes and months of wasted time!
Isn't that what you are looking for?
Here you will find what you need to know in order to make your
Coffee Business a Success.
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"Espresso Business Success Program"
Training Materials

Book Only - Online
$199.00
Here is what you get:
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Book Only - Hard Copy
$249.50
Here is what you get:
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Book & Espresso Training DVD
$425.50
Here is what you get:
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Book & Espresso Training DVD & Latte Art DVD
$499.50
Here is what you get:
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Book & Latte Art DVD
$329.50
Here is what you get:
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Please call 1-866-590-9423 - ask for Oksana or Mike 9 AM - 6 PM
PST.
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Alex's "Espresso Business Success Program" ~ The Book
What you will find inside:
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Locations - what to look for to make your business a success
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A Business Plan to present to your lender or landlord
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An efficient design and equipment layout of your shop or drive-thru
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A complete equipment list, with our suggestions of where to
get what
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A very detailed initial supply list for your opening
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An "espresso focused" and friendly menu - so you
sell more!
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An initial espresso marketing program to jump start
your business
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And the MOST valuable point: About one hour of PERSONAL consultation with Michael and/or Oksana Fisenko,
included in the price and available by phone or email. We start by evaluating your situation
to determine whether it makes any business sense to do what
you are planning to do in the first place. Just this alone may save you thousands of dollars in preventing
mistakes in location, design, equipment, supplies, buying an
existing coffee business, etc.
How much would you pay just for that alone?
> For more information go to Espresso Business Success Program ~ the Book
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Material Packages

Alex's Espresso Training DVD
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90 minutes of Alex going over every single espresso based drink
you would
ever need to serve
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Proper and unique micro-steaming and micro-frothing of milk
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Proper maintenance, upkeep, and cleaning of all espresso equipment
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Recipe sheets
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Material Packages

"Latte Art" DVD - Advanced
Barista Training
This DVD is designed for those who would like to take their skills
to the next step. By watching some of the top baristas from the
coffee industry, one will learn advanced techniques and "extreme"
latte art pours, such as the Autumn Leaf, the traditional Rosetta,
and many more.
Learn how to do these "extreme" latte art pours:
- The Traditional Rosetta
- The Apple
- The Autumn Leaf
- The Little Flower
- The Hard Heart
- And so many more
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Material Packages

Why You Need Alex & Associates
- Determine if you should go ahead with
what you planned, change the plan, or stop and look for a better
opportunity.
- Prevent mistakes that may cost you tens of thousands of dollars and months of wasted time.
- Learn where to put your limited start-up money in
order.
- Learn proven methods of boosting sales and customer satisfaction, improving operations to maximize profits.
BEFORE spending Big Bucks on leases, design/layout,
equipment, supplies, or wasting precious time doing
"research" that won't lead you anywhere, We invite you to explore the comprehensive services and materials available through Alex & Associates. You won't find this anywhere else!
Why not start with the most thorough resource? Most of your concerns and questions will be answered by our programs. The first and most important issue is whether what you are planning to do makes any business sense in the first place! Why waste money and time on something that won’t work? Unfortunately, we find that many people jump into this business without the right information and sadly end up losing their investment.
We offer an industry specific business plan template in our Espresso Business Success Program book to help you create one quickly and conveniently, not only for potential lenders or landlords, but also to give you a much better idea of the costs involved in starting up your specific concept. It will provide realistic earning projections based on your location. Though we cannot provide financing assistance our business plan has helped many of our clients secure financing with the SBA, friends, relatives and other sources. When you approach a prospective lender for financing, you MUST talk intelligently about the business and present them with a realistic plan for what you will do with the money, where it will go, and how much you will have available after paying your expenses to repay their investment. With Alex & Associates on your team helping you from the start, your chances of securing financing will be greatly improved.
If you have already secured financing and are seriously considering a certain location to open your business, wouldn’t you want to know whether that location is appropriate for your concept, before you commit to it? This is the single most important decision that you will make. Location determines whether your business will succeed or not. Alex & Associates also offers over-the-phone personal consultation with Michael or Oksana Fisenko to help you choose the right location. We turn down more than half of the proposed locations.
If you already have a location and are planning the design of your shop of drive-thru, the Espresso Business Success Program includes working space and equipment layout designs that will make your operation more efficient, therefore speeding up customer service and increasing their satisfaction. These are not architectural building plans, but the design on which your architect or contractor will base their plans.
A detailed list of all necessary equipment and supplies, and our personal recommendations of what and where to get it, depending on your location are also provided. This will save you months of research and prevent you from purchasing the wrong items, equipment you don’t need and will save you money and aggravation.
About to open your shop? Our program also includes effective and proven ways to jump-start your business. It includes proven and tested “espresso focused” marketing techniques that will help you to sell more espresso based drinks and put more money in your pocket. It also includes an espresso focused “customer friendly” menu which is one of your most important marketing tools. While the average independent coffee shop manages to serve only 31% espresso based drinks, our clients have the potential to average 87%! Just think how much more money you will make if instead of selling 200 cups of brewed coffee at $1.25, you sell 200 espresso based drinks at an average price of $2.47! That means over $50,000 a year more in your pocket after the cost difference!
Buying an existing coffee business? Alex & Associates can help you determine if it’s a good investment or a money pit. We have helped many people avoid buying somebody else’s headaches and aggravations!
Adding a coffee concept to your existing business? Will it generate enough sales to justify the money and time invested in the project? If it doesn’t we will tell you why, and if it does, we will show you how to maximize that opportunity!
Combined with Alex’s Espresso Training DVD, our Espresso Business Success Program will show you how to prepare better tasting drinks and “hook” your customers so they want to return day after day.
Alex & Associates can show you step by step what you need to do and how to do it, whether you are planning a coffee shop or a drive-thru; would like to add a specialty coffee to your present business; increase sales at your current espresso business; or are considering buying an existing coffee business.
We can help you save thousands of dollars with our proven methods and techniques to help you prevent mistakes, use your time and resources wisely and avoid countless aggravations!
Isn’t that what you are looking for?
>>> You can order the BOOK & DVD at OUR SHOP.

Do you want to start a Coffee Business, OR a Coffee Business that
Makes Money?
By the time you are ready to open for business you will have invested
$7000+ just for the basic espresso equipment and some supplies,
and from $50,000 up to $250,000 for a coffee shop or a drive-thru,
not to mention the many weeks or months of your time.
Considering how much time, money and emotional investment you will
put into it, wouldn't it be a terrible waste of your money, time
and a great loss of opportunity if you did not know how to plan,
execute and conduct your business so as to generate money instead
of losing it?
Don't you agree?
As Alex & Assoc. traveled all over the country helping to open independent
coffee shops and drive-thrus, (over 214 as of July '06!), we came
across many coffee businesses which were disasters created
by people without a clue because they opened on their own, not knowing
about our consulting services!
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$pending More Money $tarting Your Coffee Business Won't Guarantee Your $uccess!
Here is one example:
Not too long ago, Alex spoke to an owner in California who had invested
close to $300,000 starting a Coffee Shop. He bought the latest
high tech equipment for $48,000 (as an example, ALL the equipment
that we recommend in our book won't cost you more than $20,000),
expensive furnishings, a $16,000 super automatic espresso machine,
a $4000 POS system and a $3500 menu board!
He was paying $5000 per month in rent and failing. His
sales average only $250 a day. Instead of making money, he is
losing about $4000 every month!
Why?
Because he did not have the EXPERIENCE TO DETERMINE WHETHER what
he was planning WOULD BE SUCCESSFUL or not!
But he thought he did.
He did EVERYTHING wrong! From the location, to the name of his
shop, to his menu, to the layout, to the equipment, to his drink
preparation techniques. And he certainly did not understand what
is important to the customer -- how to bring customers into the
shop and make them want to return!
Did he get any advice or training before he started to spend
his $300,000?
Yes, he got some "advice" from friends, relatives and
an "experienced" employee working in another coffee
shop.
And he got some "free" training from his coffee roaster
and espresso equipment dealer. Unfortunately, that "free"
training will end up costing him over $300,000 and a year of wasted
time!
Had he read the "Espresso Business Success Program"
and consulted with us over the phone:
He would not have leased this location in the first place, therefore
saving himself $300,000, a year of his time and countless aggravations.
Had we advised him that the location was OK, and had he followed
the layout and equipment in our Program, he would have invested
less than half of the $300,000 opening it, saving himself at least
$150,000 in build out, equipment and remodeling costs.
All his equipment would have cost him no more than $15,000 instead
of the $48,000
His menu would have been more "espresso friendly" thereby
selling more and put more $ in his pocket!
Unfortunately, he did not know about us, but even if he did,
he probably would have chosen "free" advice (like many
people do), given to him by the espresso machine salesman, the
coffee roaster, or the young "experienced" person that
he hired away from another coffee shop.
There are hundreds of similar cases all across this country that
turned opportunities into disasters, losing all of their investment
and wasting their time!
But they did save a couple of hundred dollars on "free"
training and consultation - didn't they?
How much would it be worth to you to prevent similar mistakes and
start your coffee business on the right track from day one?
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Another case study in being ill-prepared:
Not long ago we got a call from a man in PA who opened a coffee
shop six months prior to that. During his planning stage he found
our web site, "read every word of it", and was considering
ordering this Program. However, an "experienced" employee
that he hired from another coffee shop told him that it would be
a waste of money, that she would teach him "how to make the
drinks".
He was calling us because he was concerned about the slow progress
of his sales. We talked a bit about his location, which seemed to
be in a good area. Then we asked him about the following:
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The name of his shop - It had nothing to do with "coffee".
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His menu - It was wrong in every respect - "not espresso
friendly".
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Equipment layout - Designed by an architect who never worked
a day of his life in a coffee shop - awkward to prepare drinks
fast.
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Equipment - He spent over $3000 more than he needed.
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Proper drink preparation techniques - Did not know much about
it, left it to the "experienced" employee he hired
from the other coffee shop.
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His coffee sales - 73% brewed coffee, 27% espresso based drinks
- a complete reverse of all my clients!
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His total investment - About $97,000!
Had he invested in this "Espresso Business Success Program"
and our personal consultation over the phone included in the price,
he would not have made the above mistakes and would have put at
least an additional $17,000 or more a year in his pocket!
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Does this Program work?
According to the Specialty Coffee Association of America, (SCAA),
the average independent coffee shop manages to serve only 31 percent
espresso based drinks.
Our clients' average is over 78 percent espresso sales!
When you invest in this Program you will learn how to do it too.
Here is what some of our clients have to say:
"Alex, two years ago we purchased your "Espresso
Business Success Program" book & video. We are now in
the process of opening our third shop! There is no way that we
could have achieved the success that we have without you!"
Thank You!
Brian W
"Alex, we had a $1,300 day on Saturday. We never could
have done it without you. And only six weeks after opening! Thanks
so much!"
Sincerely,
April and Steve F
Alex,
"I purchased your book in January 2003. I cannot thank you enough
for the help this book gave me. I worked for 10 years in coffee
bars (even in management at Caribou Coffee, Charlotte, NC), but
your book went so beyond the experience that I had in order to
open my own espresso bar!! I purchased the book because I had
the opportunity to open an espresso bar - which I did (we just
celebrated our third anniversary).
~ Thomas
Alex and Oksana Fisenko discovered how to maximize the potential
of the Espresso/Coffee-by-the-Cup Business the last forty years. During that time Oksana & Alex opened and operated sixteen
of their own coffee shops, (with two failures) and helped open hundreds
of independent coffee shops and drive-thrus in every conceivable
location all over the world for their clients.
WE REALLY LEARNED WHAT WORKS AND WHAT DOESN'T ~ and compiled
all that practical experience, proven to work in the real world, into our
Espresso Business Success Program. So you won't
have to repeat all the mistakes that Alex made; so you can start
your business on the right track from day one, "with the least of
pain and the most of gain!"
Isn't that what you want?
As Alex & Associates traveled all around the world helping people open coffee
shops and drive-thrus, they saw many opportunities that turned into
disasters; created by people that jumped into this business without
a clue or followed the advice of friends, relatives, the coffee
roaster or the "experienced barista" that they hired away
from the competition.
Sometimes it was too late for damage control.
Here is the Good News: You don't have to be one of those casualties! Most of those disasters
could have been prevented with this Program and the included one hour
consultation!
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This Program Costs How Much?
Yes, a few hundred dollars is a lot for a "book and
a DVD".
But you are not paying for a "book and a DVD". You are
investing in knowledge derived from over forty years of experience and over two hundred, personal, on-site coffee business openings,
in every conceivable location all over the world! We learned what
works and what doesn't, and so will you! How much is that worth
to you?
You are investing a few hundred dollars to save yourself
many thousands of dollars in preventing mistakes and insuring your profitability!
You are investing to find out whether your plan makes any business
sense in the first place, before you start spending real money!
How much is that worth to you?
You are investing to complete your project with "the most
of gain and the least of pain,” which means you are investing
your money in areas that really matter for the success of your business,
instead of wasting it on overpriced and needless decor, equipment
and supplies that may not contribute a penny to your profits or
costumers' satisfaction!
What can you spend your money on that will benefit
you more than this Program and our over the phone consultation? That
may save you tens of thousands of dollars in mistakes, months of
wasted time, and countless aggravations? That may fulfill your dream of being in a successful business for
yourself?
Please fill in this blank: “I would rather spend my money on __________ than on this Program".
Obviously, you wouldn't want to risk your money on something that
does not work, would you?
Hundreds of our successful clients have already taken this "small risk"
by ordering this Program.
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After you purchase this Program,
you can upgrade to any of our consulting Programs by deducting the
purchase price, up to our Turn-Key!
The material will be sent to you no later than the next working
day after receiving your order.
If you don't think that you need this Program, please read Biggest Coffee Business Mistakes
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Alex & Associates - Oksana & Michael Fisenko
Phone & Fax: 1-866-590-9423 - 9 a.m. -
6 p.m. PST
Espresso Business
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